Smith & Byford History

Established in 1966 we have diversified to meet the changing needs of our clients through a 50 year history and commitment to service delivery to the social housing sector. We currently provide over 20 Local Authorities and Housing Associations with both commercial/domestic gas & electrical servicing, repairs, maintenance and installation.

With directly employed staff levels of over 300, we are focused locally and provide a full range of in-house specialist services including;

  • Gas Servicing and Installation - Domestic and Commercial

  • Electrical Repairs, Maintenance and Install Domestic & Commercial

  • Trend, Honeywell & Tridium Building Automation, HVAC and IT Control Solutions

  • Renewable energy systems

In 2012 we opened a Showroom in Cheam Village. The showroom is the customer face of our Total Home Solutions team where private customers can expect to receive excellent customer service for either one off responsive works or via our Total Solutions maintenance services. Our central heating and electrical maintenance packages are now enhanced to include plumbing, offering customers the full complete service. With the opening of our showroom, we are able to offer our customers even more services and resources than ever before:

  • Free energy efficiency advice

  • Free workshops to show our customers how to use heating controls

  • Multiple models of boilers and heating systems on display

  • Dedicated and knowledgeable team available to meet with customers to answer any queries and offer assistance here

We are an employer required by law to carry out Gender Pay Reporting under the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017. Please click here for further information.

The European Union has taken steps to protect the fundamental right ti privacy for every EU resident with the General Data Protection Regulation (GDPR) which will be effective from May 25, 2018. Smith & Byford have taken all of the necessary steps to provide the right tools and processes to support our users and customers to ensure we meet the GDPR mandates. Please click here to read our GDPR Statement of Compliance.

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