• Cold weather warning: Frozen Condensate Pipes

    Last year we experienced extremely cold weather in the UK, resulting in a number of frozen condensate pipes (a common winter problem that stops your heating from working). As more cold weather is expected it is likely that these pipes will freeze again. Please click here to download a customer information guide on how to safely unfreeze your condense pipe.

    Worcester Bosch have also created a short video, demonstrating how to safely unfreeze your condense pipe. If you experience this and require guidance, further information can be found at www.worcester-bosch.co.uk/about/news/frozen-condensate-useful-information

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    Smith and Byford Limited, St George House, Station Approach, Sutton, Surrey SM2 7AT Registered number - 1074356, England VAT number - 217 0783 71